You can delete your Muawin account directly through the app:
1. Log in using your credentials or biometric authentication.
2. Navigate to the 'More' section.
3. Select the ‘Unregister’ option.
4. Confirm by entering the OTP sent via SMS or email.
5. Completion: Your account will be unregistered successfully.
Alternatively,
You can initiate the deletion process by contacting our customer support at [email protected].
* Please note that certain data will be retained as required by law, even after account deletion.
Data Retention Policy
Your data is stored securely for as long as necessary to fulfill legal obligations and business requirements. Certain data may remain in our backup systems for a specified period even after account deletion.
Changes to User Data Retention Policy
We may update this policy from time to time. Significant changes will be communicated via the app or email. Continued use of Muawin after any updates constitutes acceptance of the new policy.
Contact
For any queries and details, you can write to us at [email protected]